Your body is a complex piece of machinery and your feet are a very important part of it. Think of a podiatrist has a Foot Doctor. People with foot problems will call upon a podiatrist to deal with issues with their feet.
Podiatry is a highly specialised area that deals with the diagnosis, treatment and prevention of foot and lower extremity problems. People often wrongly suffer with their feet problems but when you think, our foot is very complex – it has 26 bones, 33 joints, and 126 muscles, ligaments, and nerves. At Perfect Balance our specialist podiatrists in London can help with most foot and ankle problems as well as some causes of back pain coming from the feet. This is important because knee pain or lower back pain can be connected to a foot problem.
What causes foot problems?
We rarely inherit foot problems, in fact most are due to neglect and improper care of our feet. Sometimes those fashionable ‘couldn’t resist’ ill-fitting shoes may have caused some major foot problems. Age too can be a contributing factor to foot problems whilst some disorders start very early in our life. Other common causes of foot pain include: Poor-fitting shoes, stilettos, high impact exercise (eg. running), poor balance, poor posture – but no matter what is to blame, our podiatrists can help.
What can a podiatrist help with?
There’s a long list of foot problems that can be fixed by visiting one of our podiatrists in London. These include; Achilles tendinitis, arch / heel pain, athlete’s foot, bunions, corns and calluses, dry and cracked heels, flat feet, forefoot pain, ingrown toenails, lower back pain, runners knee, shin splints, smelly feet, verrucas – even toenail problems such as thickened, fungal or ingrown toenails.
What to expect
Our podiatry team are here to help prevent further injury by restoring your feet’s optimal function. We will first go through a detailed case study to understand your specific situation. We will perform an examination and before any treatment takes place, we will explain the cause of your problems and recommend how to treat it.
Bio-mechanical assessment – walking and running
Video gait analysis
Force plate analysis
Footwear advice and recommendations
Sports and general chiropody
After a consultation with one of our expert podiatrists they may prescribe orthotics. An Orthosis is a shoe-insert, used to correct, compensate or accommodate certain deformity, muscular weakness, skeletal alignment issues or neuro-muscular abnormalities.
I have pain in my foot / knee when running
We can help! Our specialist team will focus primarily on the biomechanics of your feet and legs. We look for problems with the interaction of your foot and leg with the ground beneath them as you walk and run. This enables our Podiatrists to get to the cause of your specific foot, ankle, shin, knee, hip or lower back problem.
We understand the importance of working as a team so our specialist Podiatry team combine their knowledge with our Osteopaths, Physiotherapists, Conditioning Coaches, Pilates instructors and the whole team to ensure you reach that perfect balance and perform at your best or even better than before!
I have been told that the pain in my foot is Plantar Faciitis
We often hear this from clients on their first visit to us for this very painful condition. It is important it gets seen to as soon as possible. Often clients have been to see their GP and are simply told to rest and take pain killers but at Perfect Balance we are able to treat the condition with fantastic results.
My feet don’t hurt but they don’t look right
Many people who come to see us complain of the appearance of their feet. Our podiatrists will give you the right care and attention needed to help reduce the unsightly appearance of your feet and nails. They will remove hard dead skin and callus formation to leave your feet looking great and feeling even better. Your feet work hard, don’t make looking after your feet hard work!
Book an appointment with a Podiatrist
Our podiatrists are based in clinics in london and surrounding areas. We have clinics in London, Hertfordshire and Bedfordshire.
If you would like to book an appointment or speak to someone about how we may be able to help you, please call us on 0800 0724 012 or our central landline number 01707 229871.
Alternatively please tell us a little about your circumstances using the contact form and we will ensure that the right person contacts you to discuss how we can help.
Perfect Balance Clinic Private Policy.
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Contact & Communication
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Perfect Balance Clinic Ltd | Registered Office Pallidium House, 1-4 Argyll Street London | Registered in England and Wales 06925401
Terms and Conditions
Perfect Balance Clinic values the views of all clients, and welcomes comments and suggestions from our clients. We endeavour to provide a service of the highest standard at all times, in relation to service delivery and our commitment to work in partnership with our clients, to deliver their healthcare in a way that meets their needs.
Our company director will ensure all comments and suggestions are communicated to the lead clinician and produce a quarterly and annual report for The Board of Directors. Our company director is the key contact for our clients to deal with any problems that may arise, including client complaints.
A formal complaints policy is available to all clients upon request. Below is an outline of our complaints policy.
• Clients are encouraged to give their feedback, at times when clients wish to make a complaint; the process will be managed by the company director. If a client raises a matter of concern with a member of staff, the members of staff should advise the client of the complaints policy and direct the client to the company director. When the company director is on planned or unplanned leave alternative arrangements will be made to manage the complaints procedure. • Clients are advised to address their complaint in writing.
• All complaints will receive written confirmation within two working days upon receipt of the complaint, outlining the stages of the investigation.
• A full response will be made in writing within 20 days of receipt of the complaint, outlining the investigation process, steps taken and outcomes and actions taken following the investigation of the complaint.
• All complaints will be investigated by the company directors, with an investigation report to be presented to The Board of Directors. Complaints will be correlated with the annual results of the client satisfaction survey, to enable the directors to review and assess service delivery and the views of our clients.
• Perfect Balance Clinic acknowledges complaints as a serious matter, and is committed to rectify areas that may cause concern or dissatisfaction for our clients.
• A summary of complaints and the outcomes will be presented at team meetings, to ensure relevant areas of concern, action taken, and changes in practice as a result of the complaint investigation, are communicated to all members of staff and associates.
Payment must be made at the time of treatment for osteopathy, physiotherapy, pilates, sports massage/therapy, rehab appointments. Payment must be made in advance for all running clinic sessions.
Late payments policy
Please note that with effect from 1st June 2015, late payment of invoices (30 days after treatment) will be subject to an additional charge on the following basis:
£10 for appointments in our Hertfordshire clinics
£15 for appointments in our London clinics
Offers and promotions
All offers and promotions cannot be exchanged for any cash value. The promotion and offer or voucher should only be used by the intended person and as such we may ask for ID proof from the person producing the voucher to verify they are the recipient. Promotions and offers cannot be shared between individuals.
All vouchers unless otherwise dated are to be used within 1 year of their receipt or known release from the clinic to an event or promotion.
Refund and cancellation policy
Cancellation - 24 hours notice is required for cancellation of appointments. Missed sessions without the 24 hours notice will be fully chargeable as if attended. Refund of equipment purchased - must be returned within 14 days of purchase for products that have not been opened, used or damaged, with proof of purchase.
Using your Private Medical Insurance Policy
If you are planning to use private medical insurance (pmi), please contact your insurer as soon as possible and before your first Perfect Balance appointment to ensure you meet the terms of your policy.
The procedures of insurance companies differ and some require the policy holder/patient to obtain a GP referral before they grant authorisation to commence treatment. Most private medical insurers cover osteopathy, physiotherapy and podiatry but other treatments, eg sports massage, pilates and rehab will not be covered. Please check the terms of your policy with your insurer.
Naturally, if you are in pain you wish to be treated as quickly as possible and we wish to offer the earliest available appointment to start you on the road to recovery. However, please be aware that insurance authorisation can not necessarily be applied retrospectively. Please tell us when you book your first appointment that you intend to use pmi to claim for your treatment. In order to book your appointment with an appropriate practitioner, we need to know which insurance company it is.We need you to provide us with the following:
Name of insurance company
Policy or Membership number
Claim reference/Authorisation code for this course of treatment
Which part of the body (eg left shoulder, lower back, etc)
Number of sessions/budget authorised
Details of any Excess due
Some insurers do not cover the full fees for treatment. Once we have your authorisation details we can invoice at the fee agreed by Perfect Balance with your insurer. Until we receive the authorisation details we will invoice at our standard rates and you may be liable for the costs.We will send your invoices to your insurance company directly for payment once we have all the details. Your insurance company may inform us that the invoices are your liability, for example, due to excess, shortfall, benefit limit exceeded. In this case, please settle your account with Perfect Balance within 30 days of notice. Your practitioner may recommend an alternative treatment to speed your recovery and this may not be covered by the original authorisation. For instance, an osteopath may recommend you go on to see a physiotherapist or podiatrist or vice versa. Please check with your insurer and obtain a fresh authorisation if necessary.Sometimes it may be a simple matter of holiday cover by one practitioner for another; it is preferable for you to be treated by another practitioner recognised by your insurer so you can continue claiming. Please remind us to book you with an appropriately recognised practitioner.If you have any questions relating to your private medical insurance it is best to direct them to your insurance company in the first instance. We will do our best to assist you in the claim process.