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Coronavirus Safety Information

Safety Information

Please read through our safety information carefully. If you have any questions, or have any of the listed symptoms, please contact the reception team.

All clinics have the NHS track and trace QR code, please make sure you scan this when you arrive at your appointment.

To keep everyone safe, we ask that all clients adhere to the following procedures:

– Arrive at the clinic wearing a face mask. https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public/when-and-how-to-use-masks

– Please maintain social distancing guidelines within the reception area.

– Please come alone to your session – unless you are accompanying a child or someone who needs assistance. In this case please ask them to follow the same guidelines.

– Wash hands thoroughly upon arrival in the treatment room.

– Avoid touching any door handles/surfaces (where possible doors will be propped open to assist).

– Please note that during this time we will not be accepting cash and will only accept card/contactless payments only.

– Please bring your own freshly laundered towel if you would like one for comfort.

If you are displaying symptoms or have been in contact with anyone please DO NOT attend your appointment and Reception on 0800 0724012.

Please see the Government guidelines for up to date information: https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance

Important Questions

Are you suffering any flu like symptoms/symptoms of coronavirus COVID-19?

Are you experiencing any difficulty in breathing, shortness of breath?

Are you experiencing any fever like/high temperature symptoms?

Did you consult a Doctor or other medical practitioner?

How are you feeling overall from a health point of view? well/unwell

Have you been in contact with someone who has visited an affected region in the past 14 days?

Have you been in contact with anyone who is suspected to have Covid or has received a positive test?

Have you tested positive for COVID-19 recently or scheduled to have a test? If yes, when did you get the test result?

Please Read

Your health and wellbeing is our priority at all times. Please be assured that should there be a second wave of Covid-19 and we have to close clinics again, we are fully set up to offer virtual and home sessions allowing us to continue with your treatment to ensure continuous improvement for you, this will mean there is no drop in service.

Book an appointment with
Perfect Balance Clinic

We have clinics based in London, Hertfordshire and Bedfordshire where you can meet one of our therapists. Whether you have been referred by a GP, are covered with medical insurance ,or if you would like to self-fund treatment, we’re here to help you get pain free and back to normal quickly.

If you would like to book an appointment or speak to someone about how we may be able to help you, please call us on 0800 0724 012 or our central landline number 01707 229871.

Alternatively please share a little about your circumstances using the contact form and we will ensure that the relevant member of our team contacts you for a friendly chat.

Eve

10:33 23 Dec 22

I think this place is amazing! Since going here a couple weeks ago to have a foot injury and long-term back pain looked at, I have received incredibly efficient, professional and attentive treatment.Aaron the sports therapist is really great, and he’s helped me find out issues with my gait as well as helping me with my other issues.Reception is also lovely, very professional, welcoming and have been so helpful!Will be recommending this place to anyone who needs a physio/any other of the many services they provide.

Adam

17:14 21 Dec 22

Went for a deep tissue massage with Steve today. Targeted the specific areas I was troubled with, and gave me feedback and advice on how to overcome these issues, including specific exercises to do. Extremely intelligent, engaging and friendly, I will definitely be returning

Adriana Waddington

11:05 07 Dec 22

I couldn't walk even 50 yards after retiring as a consequence of a very hard work as a carer. With the help of the wonderful team of Perfect Balance Clinic I can go and do my shopping and walk around. I still exercise daily as my sort therapist advised me and still more room for improvement, due to my age, 69 years old lady. But I wouldn't be here without the help of the Osteopath and Sport therapist competence and professionalism. Thanks Perfect Balance Clinic, Hatfield.

Vincenzo Degrassi

14:08 30 Oct 22

Shereen has a passion for sports therapy which is inspiring. Her positive energy, excellent massage technique and knowledge fuelled my recovery over the last three months. I had extremely tight tension in my neck and shoulders along with pain in my right knee and ankle. Over a number of sessions, she has worked those areas; improved my flexibility and removing the pain. This has given me the confidence to return to swimming and the gym. She has provided guidance on gym routines and foam rolling to support my conditioning. Her motivation has spurred me on to make improvements which have been way beyond my expectations and had a major impact on my physical well-being. Thank you 😊

Rosanne Jepson

16:16 20 Oct 22

I have been having sports therapy with Sharon for the past couple of months. I made an initial appointment after sudden onset back pain associated with a PT session. Shareen was able to locate the issues relating not only to my back and relieve the initial muscular tension but subsequently localise the primary problem to my hip area. In subsequent sessions she's worked on these areas and now built in a maintenance programme to keep me on track with my training. Really great at explaining everything and excellent attention to detail. Highly recommend!

heather harris

11:25 17 Oct 22

After suffering with glute pain and with the Oxford Half Marathon 2022 3 weeks away - I had a scan with Stephen McKindie who diagnosed a bursa - followed up by laser heat treatment and acupuncture with Aaron ( sports therapist) at Hatfield. His advise on strength and stretching exercises and motivational words not only got me to the start line but I finished strong and pain free in a great time! Thanks Perfect Balance always money well spent as it WORKS !

Sam Lad

05:22 06 Oct 22

Great clinic, good setup, Mohini is a very thorough and knowledgeable sports therapist. Thank you for sorting my shoulder!

Daniel Crooks

10:48 16 Jun 22

Perfect Balance have worked alongside us for a number of years now. They are brilliant at what they do and are a pleasure to work with.(OHI International)

Calum Doherty

11:00 29 Apr 22

I visited Eden in relation to a lower back pain after injuring my back in the gym. My back had recently gone into a spasm and it was very painful. Eden was extremely helpful and professional. He quickly identified the areas where the muscles had pulled and provided effective treatment on the back muscles whilst explaining what had happened to my back. I had two sessions, both of which really helped to alleviate the pain almost immediately. He was very knowledgeable and friendly and I would certainly recommend him to anyone with a sports injury. Thanks Eden.

Krish Varma

13:58 23 Sep 21

Had great experiences with John (Osteo) and Aaron (rehab) from a shoulder injury. Definitely helped me on the road to 100% recovery! Would recommend their services to anyone!

Adam Pollard

10:02 18 Jun 21

This course of physiotherapy by Claire has impacted my everyday life massively. From my first appointment she has been very thorough, she went through my entire medical history with me and explained in detail how she is planning my programme according to that and the reasoning behind why and how it is different to the ‘standard program’.I am back to 90% full range of movement and am now able to complete everyday tasks with ease. For example, I am now able to lift my arm to put on my deodorant (which I was not able to do before). Claire has been brilliant at setting goals specific to me and that would challenge me. She was able to motivate me and explain how each exercise would contribute to functional tasks and every time offered to video the new exercises in each session so I could see how they should be done.She also showed me regression and progressions of my exercises not only from her own exercise plan she made for me, but also from my NHS physio, she truly went above and beyond on multiple different occasions. An example of this is she always allowing me to email her with any issues, concerns or additional progressions and regressions in-between appointments.Another major point I have taken away from our sessions is the advice and education Claire has given me in every session she would tell me the reason behind everything and would do linking to both the major muscle groups and the more intrinsic muscles.Claire also helped explain her clinical reasoning to my daughter who is an aspiring physiotherapist in her second year of study at university.In summing up Claire has been fantastic her sessions have truly improved my quality of life and I am able to continue with everyday life with minimal pain and almost full range of movement.

Kathy Shawyer

14:26 02 Jun 21

Really happy with the treatment received from Jennie. After 5 sessions I am pain free from a niggling condition lasting a couple of years. Highly recommended - Thank you!

Megan Cope

12:10 06 May 21

Highly recommend Jamie and the rehab team - I was living a life plagued by chronic lower back pain. It ruled everything I did and would flare up majorly at least once or twice a year.Jamie and I have been working together for 12 months and I now feel so much stronger, mentally and physically. I even have days / weeks pain free :)I have a way to go but I feel I have so many tools to help me complete the journey myself thanks to Jamie's skills, knowledge and advice. Thank you PB!

Spencer Winter

18:20 15 Jan 21

A combination of covid - working from home over a laptop fatigue and old sports injuries were sorted with a caring service. Hoping to get back for further treatment soon.

Jo Farmer

14:39 07 Oct 20

Currently suffering from plantar fascitus, and being treated by Jennifer at Perfect Balance. I was due to run the virtual London marathon 2.5 weeks after PF hit, and I couldn't imagine how I could possibly be able to run it given the amount of pain I was in. Jennifer understood my motivation and need to run if I could. She gave me some intense massage and ultrasound treatment over the next fortnight and managed to get it settled enough for me to run the marathon - for which I am very grateful. Her patient care and knowledge is superb and I feel in very good hands. Its not nice having an injury, but when it happens, I feel reassured coming to Perfect Balance for treatment.

Yvonne Hogan

09:30 09 Jun 20

I have recommended so many family and friends to Perfect Balance Clinic, I have seen Stephen Makinde for osteopathy on many occasions and he always manages to ease my pain. He is a very professional, knowledgeable and articulate Osteopath where the clients well being is of the utmost importance. Stephen recommended I saw Jamie Cunningham a rehab specialist at Perfect Balance Clinic. I have been seeing Jamie for the past few months on zoom meetings and can honestly say he has helped me so much advising me each week the exercises I need to do to help build the strength in my core to keep my back strong. Jamie constantly monitors what I am doing to ensure I keep on track with my exercises. I feel this has been huge benefit to me and I now have confidence in my back which I have not had this for many years. Thank you to Perfect Balance Clinic, you are a great team.

0800 0724 012

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Coronavirus Safety Information